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Shipping Policy
Thank you so much for visiting Nkoisas.pt Following are the terms and conditions that constitute our Shipping Policy.
Order Processing Time
Order processing time is 2-7 business days from the date of the order, and the order cutoff time is 5:30 PM. Our Store operates on Mon-Fri 9 am – 6 pm (GMT) Western European Standard Time (Faroe), except on national holidays at which time the store will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
When the product is shipped, customers will receive a tracking number/link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
Order Delivery Time
The typical delivery time frame is between 7 to 10 business days however, you may receive your items much earlier. All orders are shipped with the tracking number so you can track them every step of the way!
Packages may be faced with delays beyond our control such as customs / postal delays or current-day supply chain issues. In any case, where we anticipate a delay or become aware of a delay, we will communicate to the best of our ability. And ensure the smoothest process possible.
Shipping cost
Shipping Costs depend on country-specific region also all costs are Weight Based Shipping
| Shipping name | Destination | Weight | Cost |
| CTT Expresso | PT | 0-5 kg | €6.9 |
| CTT Expresso | PT | 5.01-10 kg | €9.1 |
| CTT Expresso | PT | 10.01-20 kg | €10.4 |
| CTT Expresso | PT | 20.01-30 kg | €11.7 |
| CTT CARGA ALGARVE | PT:FR | 30.01-50 kg | €16.9 |
| CTT CARGA ALGARVE | PT:FR | 50.01-100 kg | €32.35 |
| CTT CARGA ALGARVE | PT:FR | 100.01-150 kg | €47.8 |
| CTT CARGA ALGARVE | PT:FR | 150.01-200 kg | €55.85 |
| CTT CARGA ALGARVE | PT:FR | 200.01-1000 kg | €60.45 |
| CTT CARGA NORTE, CENTRO E ALENTEJO | PT:(AV,BJ,BG,CB,CM,EV,GD,LR,LS,PR,PT,ST,SB,VC,VR,VS) | 30.01-50 kg | €27 |
| CTT CARGA NORTE, CENTRO E ALENTEJO | PT:(AV,BJ,BG,CB,CM,EV,GD,LR,LS,PR,PT,ST,SB,VC,VR,VS) | 50.01-100 kg | €51.6 |
| CTT CARGA NORTE, CENTRO E ALENTEJO | PT:(AV,BJ,BG,CB,CM,EV,GD,LR,LS,PR,PT,ST,SB,VC,VR,VS) | 100.01-150 kg | €76.3 |
| CTT CARGA NORTE, CENTRO E ALENTEJO | PT:(AV,BJ,BG,CB,CM,EV,GD,LR,LS,PR,PT,ST,SB,VC,VR,VS) | 150.01-200 kg | €96.45 |
| CTT CARGA NORTE, CENTRO E ALENTEJO | PT:(AV,BJ,BG,CB,CM,EV,GD,LR,LS,PR,PT,ST,SB,VC,VR,VS) | 200.01-1000 kg | €102.8 |
| CTT CARGA MADEIRA | PT:MD | 30.01-50 kg | €55.9 |
| CTT CARGA MADEIRA | PT:MD | 50.01-100 kg | €69.35 |
| CTT CARGA MADEIRA | PT:MD | 100.01-150 kg | €104.95 |
| CTT CARGA MADEIRA | PT:MD | 150.01-200 kg | €145.2 |
| CTT CARGA MADEIRA | PT:MD | 200.01-1000 kg | €297.9 |
| CTT CARGA AÇORES | PT:AC | 30.01-50 kg | €64.45 |
| CTT CARGA AÇORES | PT:AC | 50.01-100 kg | €81.85 |
| CTT CARGA AÇORES | PT:AC | 100.01-150 kg | €177.8 |
| CTT CARGA AÇORES | PT:AC | 150.01-200 kg | €153.3 |
| CTT CARGA AÇORES | PT:AC | 200.01-1000 kg | €351.2 |
Contact Us:
Phone: +351 939 639 419 (chamada para rede móvel nacional)
Email: geral.nkoisas@gmail.com
Address: Av. Eng. Duarte Pacheco, nº 34, 8135-104 Almancil